Warranty Policy Procedure

At BWT, we stand behind the quality of our products. If you experience an issue covered by our warranty, we make the process simple and hassle-free.

 Eligible for Exchange / Credit / RefundEligible to Return to BWT Pool USEligible for Shipping Coverage to Service CenterParts and Labor Covered Under Manufacturer Warranty
Returns within 30 days

Returns after 30 days but before 90 days

 

 

Returns after 90 days

 

 

 

Submit a warranty claim

To submit a warranty claim, please complete the official form. Our team will review your request and assist you promptly to ensure your pool products continue to deliver the best performance.

Online Warranty Form